Postini Competitors Go After Google’s Customers - trosclairunflithen

E-mail certificate vendors are trying to decoy Postini customers now that Google has proclaimed plans to close the unit and migrate its customers to Google Apps.

Competitors announcing special offers for Postini customers let in Barracuda Networks and Proofpoint. Meanwhile, on Chitter, the owner of Micro Enterprises told Postini customers: "We can help!" patc Spambrella tweeted that "we welcome all current users of this service."

Postini rivals are arrival intent on customers World Health Organization may cost uncertain active or opposed to Google's plan to move them to Apps, its cloud-supported e-mail and collaboration suite.

Barracuda Networks is offering Postini customers half-dozen months of its Email Security Service and its Junk e-mail &adenylic acid; Virus Firewall for unloose, while Proofpoint promises them a "free and light migration."

Google Assured

However, Google maintains that it's going about this migration in mode that will let it retain its Postini clients. "We don't wishing to suffer these customers," aforementioned Hug dru Swidler, a senior manager with Google's Enterprise division. Postini is used to protect about 26 million end users.

Google has been transferring Postini functionality to Apps for several long time, and had aforementioned in the past that its final goal was to eventually migrate all of information technology. In the past two weeks, it has provided Thomas More inside information about this transition. Recent reports in the contrac and in social media outlets have incorrectly reported that Google plans to "pop" Postini and leave customers up in everyone's thoughts.

Sooner, Google will offer them a migration way of life, and once they're happening Apps, they will get similar only reinforced functionality, and on a technical program that is stronger, Swidler said.

Postini's email MI ranked low in a Gartner customer satisfaction survey in May, according to a recently promulgated search note of hand by Gartner analysts Peter Firstbrook and Matthew W. Cain.

"This migration may relieve some of that dissatisfaction," they wrote. "Google Apps consistently upgrades its management console to reflect enterprise necessarily; Postinis console rarely saw improvements."

Users of the Postini product far-famed nowadays as Google Substance Security, which includes spam and virus filtering, along with e-post policy direction, leave get that functionality as part Google Apps for Business.

Users of Postini's Google Message Discovery will find its functionality replicated in Apps for Business and Apps Vault, an append-on that offers retentiveness, archiving and e-breakthrough capabilities for email and chat messages.

Apps for Business costs $50 per user, p.a., and with Apps Vault it costs $120 per exploiter, annually. However, Postini users wish continue to pay back what they pay today for the Postini products — $12 per exploiter, per year for Google Message Security and an incremental $13 per user, per year for those who as wel employ Google Content Breakthrough — as long as they don't use whatever of the other Apps suite components, in which case the price would increase.

Regarding Postini's Google Message Encoding, Google same in an FAQ that information technology will provide more than information about its plans "later this year." However, Swidler said Google plans to keep working with its current partner on this service, Zix Corporation., to offer its cloud encryption service as an add-on option to Google Apps. Two other Postini products — Google Message Filtering and Postini Small Business Edition — give birth identical small drug user bases and will be phased kayoed.

Transition Period

Afterwards the transition, Postini customers will be able-bodied to continue using the Google e-mail security and discovery software in conjunction with their current netmail clients and server software, such as connected-premiss Lotus Notes and Microsoft Exchange systems.

The transitions, which are expected to begin in earnest side by side year, should be "seamless" for those customers who have "straightforward" Postini configurations, he said.

In cases of more complex configurations, customers may need to pay aid to doomed areas where some features have been re-architected in Apps, He said.

For right away, Google is working on developing tools and utilities that'll help make the transition process "as diaphanous as imaginable for users," he said.

For Google Apps customers, the years-long swear out of transferring — and improving upon — Postini functionality has been aimed at fashioning the suite stronger in the areas of the e-mail security, discovery and encryption. Longer term, Google plans to broaden the scope of Apps Vault then that information technology posterior too encompass all documents and data restrained in the suite, particularly on its Drive online storage component, he said.

Juan Carlos Perez covers enterprisingness communication/collaborationism suites, operating systems, browsers and general technology breakage news for The IDG News Service. Follow Juan on Twitter at @JuanCPerezIDG.

Source: https://www.pcworld.com/article/460903/postini_competitors_go_after_googles_customers.html

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