How To Wipe A Laptop And Reinstall Windows 10
If you're having issues with your PC, the post-obit table can assist you make up one's mind which recovery option to utilise.
Problem | Come across this section |
---|---|
Your PC isn't working well and you lot recently installed an update | Remove an installed Windows update |
Your PC isn't working well and it's been a while since you installed an app or changed system settings | Reset your PC |
Your PC won't start or is still loading | Use the Startup Repair function |
Your PC won't kickoff, yous haven't created a recovery bulldoze, and resetting your PC didn't work | Utilise installation media to reinstall Windows 11 |
Your PC won't start and you lot haven't created a recovery drive | Use installation media to restore your PC |
Your PC won't commencement and y'all've created a recovery drive | Employ a recovery bulldoze to restore or recover your PC |
You desire to reinstall your previous operating system | Go back to your previous version of Windows |
Your PC isn't working well and you recently installed an app | Restore from a system restore point |
You suspect your device has been infected | Utilise installation media to reinstall Windows 11 |
Click one of the recovery options below and follow the steps to endeavour to get things working over again.
If y'all've recently installed a Windows update, uninstall the update to try to resolve the issue.
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SelectFirst >Settings >Windows Update >Update history >Uninstall updates .
View update history -
On the list that appears, select update yous want to remove, and then selectUninstall.
Important:If you've encrypted your device, you'll demand your BitLocker key to reset your PC If yous don't know your BitLocker key, encounter Find my BitLocker recovery key.
Resetting reinstalls Windows 11, but lets you choose whether to continue your files or remove them, and then reinstalls Windows. You can reset your PC from Settings, the sign-in screen, or past using a recovery drive or installation media.
Reset your PC from Settings
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Select Start >Settings > Organization > Recovery .
Open Recovery settings -
Next toReset this PC , select Reset PC. Then cull from the options and/or settings in the table below.
Option | What it does |
---|---|
Go along my files > Modify settings > Preinstalled apps On |
|
Continue my files > Change settings > Preinstalled apps Off |
|
Remove everything |
Note: Remove everything > Change settings gives y'all 2 options. Data erasure On removes files and cleans the drive. If yous're planning to donate, recycle, or sell your PC, use this option. This might accept an hour or two, simply information technology makes it harder for other people to recover files you've removed. Data erasure Off just removes files. It takes less fourth dimension, merely is less secure. |
Reset your PC from the sign-in screen
If y'all tin can't open Settings, you tin can reset your PC from the sign-in screen. Hither's how:
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Printing Windows logo key + L to go to the sign-in screen. Then restart your PC past pressing the Shift central while you select the Ability push button > Restart .
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Your PC will restart in the Windows Recovery Environment (WinRE) environment.
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On theChoose an selection screen, select Troubleshoot > Reset this PC, and then choose one of the options in the previous table.
Startup Repair helps you set up common problems that tin can prevent Windows from starting up.
Note:If you've encrypted your device, you'll demand your BitLocker primal to showtime in prophylactic mode.
Commencement, y'all need to enter the Windows Recovery Environs (winRE). To do this, you will repeatedly turn your device off, then on:
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Agree down the power push button for 10 seconds to turn off your device.
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Press the power button again to plough on your device.
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On the beginning sign that Windows has started (for example, some devices show the manufacturer'due south logo when restarting) hold down the power button for 10 seconds to plough off your device.
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Press the power button once again to turn on your device.
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When Windows starts once more, concur down the power push for x seconds to turn off your device.
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Press the power push again to plough on your device.
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This time, let your device to fully start up.
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Select Advanced options.
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At present that you're in winRE, on the Choose an option screen, select Troubleshoot > Advanced options > Startup Repair > Restart.
Notation:If you suspect that your device has been infected, make sure that your antivirus software is up to date. You can likewise reinstall Windows completely by starting your device using the installation media and performing a clean installation of Windows.
Having trouble playing the video? Watch it on YouTube.
To reinstall Windows xi while Windows is running:
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Connect the installation media you created to your PC.
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Open File Explorer and select the bulldoze with the installation media.
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From the root directory of the drive, double-click setup.exe, and then select Yes when asked if you lot'd like to permit the app to brand changes to your device.
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Select Change what to go on.
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Select one of the post-obit options, and so select Next:
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Keep personal files and apps – This will preserve your personal information, apps, and settings.
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Keep personal files only – This will preserve your personal data and settings, but all your apps will be removed.
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Keep aught – This will remove all personal data, settings, and apps.
Alert:You cannot undo a reinstallation of Windows 10. Be sure to support your files outset if you lot cull the Keep nothingchoice.
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To finish, select Install to get-go reinstalling Windows eleven on your PC.
Your PC will restart several times during the reinstallation.
To reinstall Windows 11 by starting your PC using installation media:
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Connect the installation media you created to your PC.
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Start your PC using the installation media.
Note:Cheque with the PC manufacturer on how to offset the PC using media.
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When Windows Setup starts, select Adjacent and and so Install now.
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If you have a Windows 11 product central, enter information technology when prompted. Otherwise, select I don't have a product primal.
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If prompted, select a Windows edition (e.yard. Home, Pro) to install then selectSide by side.
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When prompted to choose a blazon of installation, select Custom: Install Windows simply (advanced).
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Select the disk or partition to which Windows 11 should be installed.
Notation:If you lot suspect that your PC has been infected, consider deleting the existing partitions and reinstalling Windows 11 onto a clean disk. Your data on any deleted partitions will exist lost.
-
Select Next to starting time reinstalling Windows 11 on your PC.
Your PC will restart several times during the reinstallation.
Important:If you've encrypted your device, you'll need your BitLocker key to utilize a recovery drive to restore or reset your PC If you don't know your BitLocker key, come across Find my BitLocker recovery key.
If your PC won't start and you oasis't created a recovery drive, download installation media and use it to restore from a system restore point or reset your PC.
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On a working PC, go to the Microsoft software download website.
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Download the Windows 11 media creation tool then run information technology.
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Select Create installation media for another PC.
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Choose a language, edition, and compages (64-flake or 32-flake).
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Follow the steps to create installation media, and then select Finish.
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Connect the installation media yous created to your nonfunctional PC, so turn it on.
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On the initial setup screen, enter your linguistic communication and other preferences, and so select Next. If you don't see the setup screen, your PC might non be gear up to boot from a drive. Check your PC manufacturer'south website for info on how to change your PC's kick order, so endeavour again.
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Select Repair your computer.
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On the Choose an option screen, select Troubleshoot. From at that place, you lot can:
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Restore from a system restore point by selecting Avant-garde options > System Restore. This will remove recently installed apps, drivers, and updates that might exist causing your PC bug. Restoring from a restore point won't affect your personal files.
-
Of import:If you've encrypted your device, y'all'll need your BitLocker primal to utilize a recovery drive to restore or reset your PC If you don't know your BitLocker central, see Find my BitLocker recovery cardinal.
If your PC won't starting time, you lot can utilize a recovery bulldoze to restore from a organization restore point or recover your PC. For info on how to create a recovery drive on a working PC, encounter Create a recovery drive.
To restore or recover using the recovery drive:
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Connect the recovery drive and turn on your PC.
-
PressWindows logo key + L to get to the sign-in screen, and then restart your PC by pressing the Shift key while y'all select the Power push > Restart .
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Your PC will restart in the Windows Recovery Surroundings (WinRE) environment.
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On the Choose an choice screen, select Troubleshoot, and then select one of the following two options. (If you don't run across the Choose your pick screen, your PC might not be set up to boot from a drive. Check your PC manufacturer's website for info on how to alter your PC's kick order.)
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To restore from a system restore point, selectAvant-garde Options > Organization Restore. This won't affect your personal files, just information technology volition remove recently installed apps, drivers, and updates that might be causing your PC problems.
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To reinstall Windows eleven, selectAvant-garde Options >Recover from a drive. This will remove your personal files, apps and drivers you installed, and changes yous made to settings.
For a limited time later on upgrading to Windows 11, y'all'll be able to go back to your previous version of Windows past selecting Showtime >Settings > System > Recovery . Next to Go back , select Go back. This will keep your personal files, but information technology'll remove apps and drivers installed later on the upgrade, besides as any changes yous made to settings. In virtually cases, you'll accept 10 days to go back.
Open Recovery settings
To go back, you'll need to:
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Keep everything in the windows.old and $windows.~bt folders after the upgrade.
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Remove any user accounts you lot added later the upgrade.
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Take the USB bulldoze you used to upgrade to Windows 11 (if you used one).
Note:The option in Settings to become back to your previous version of Windows is only available for a limited time after upgrading.
Info for Windows Insiders
If you're an Insider and the current preview build isn't working for you, select Outset >Settings > Organisation > Recovery . Adjacent toGet back , select Get back. This won't remove your personal files, but it'll remove recently installed apps and drivers, and change settings back to their defaults.
Going back to an earlier build won't remove you lot from the Insider Programme. When the next preview build is ready, it'll be installed on your PC.
This selection takes your PC back to an earlier point in time, called a system restore point. Restore points are generated when you install a new app or driver, and when y'all create a restore point manually. Restoring won't touch your personal files, simply it will remove apps, drivers, and updates installed afterwards the restore point was made.
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In the search box on the taskbar, type control panel, so cull it from the list of results
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In the Control Console search box, type recovery.
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SelectRecovery>Open up System Restore.
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In the Restore system files and settings box, select Side by side.
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Select the restore bespeak that you want to utilise in the list of results, and so select Scan for affected programs.
Notes:
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If you don't see the restore betoken that you lot want to use, select the Bear witness more than restore points check box to see more restore points.
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If you're not seeing any restore points, it might be because system protection isn't turned on. Here'southward how to bank check:
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In the search box on the taskbar, type command console, and so choose it from the list of results.
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In the Control Panel search box, blazon recovery.
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Select Recovery > Configure System Restore > Configure and run across if theTurn on system protection option is selected.
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If the Turn on system protection selection is not selected, system protection isn't turned on and there aren't whatsoever restore points. In this scenario, you won't exist able to recovery your PC using a system restore signal and volition need to use one of the other recovery options listed on this folio.
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If the Plow on organization protection option is selected, continue with step six.
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Y'all'll see a list of items that volition be deleted if you remove this restore point. If you're OK with the deletions, select Shut> Side by side > Finish.
If you're having problems with your PC, the following table tin aid you decide which recovery selection to use.
Problem | See this section |
---|---|
Your PC isn't working well and you lot recently installed an update. | Remove an installed Windows update |
Your PC isn't working well and it'southward been a while since you installed an app or changed system settings. | Reset your PC |
Your PC won't kickoff or is still loading | Use the Startup Repair function |
Your PC won't offset, you lot oasis't created a recovery bulldoze, and resetting your PC didn't piece of work. | Utilize installation media to reinstall Windows 10 |
Your PC won't first and you haven't created a recovery drive. | Utilize installation media to restore your PC |
Your PC won't start and yous've created a recovery drive. | Use a recovery drive to restore or recover your PC |
You want to reinstall your previous operating system. | Go back to your previous version of Windows |
Your PC isn't working well and you lot recently installed an app. | Restore from a system restore betoken |
You lot doubtable your device has been infected. | Utilise installation media to reinstall Windows ten |
Click one of the recovery options beneath and follow the steps to attempt to become things working once again.
If you've recently installed a Windows update, uninstall the update to try to resolve the issue.
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Select theStart button, so selectSettings>Update & Security >Windows Update > View your update history> Uninstall updates.
View update history settings -
Right-click the update you lot desire to remove, and and so selectUninstall.
Important:If you've encrypted your device, you'll need your BitLocker key to reset your PC If you don't know your BitLocker key, run across Find my BitLocker recovery primal.
Resetting reinstalls Windows ten, but lets yous choose whether to go along your files or remove them, and then reinstalls Windows. You lot can reset your PC from Settings, the sign-in screen, or by using a recovery drive or installation media.
Reset your PC from Settings
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Select the Commencement button, and so select Settings > Update & Security > Recovery .
Open Recovery settings -
Nether Reset this PC,select Get started and then choose from the options and/or settings in the table below.
Selection | What it does |
---|---|
Go along my files > Change settings > Preinstalled apps On |
|
Keep my files > Alter settings > Preinstalled apps Off |
|
Remove everything |
Note: Remove everything > Change settings gives you ii options. Data erasure On removes files and cleans the bulldoze. If you're planning to donate, recycle, or sell your PC, use this option. This might take an hour or two, simply it makes information technology harder for other people to recover files y'all've removed. Data erasure Off just removes files. It takes less fourth dimension, but is less secure. |
Reset your PC from the sign-in screen
If you tin can't open Settings, you lot can reset your PC from the sign-in screen. Here'due south how:
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Printing Windows logo key + L to get to the sign-in screen, and and then restart your PC past pressing the Shift primal while you select the Ability push > Restart in the lower-correct corner of the screen.
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Your PC volition restart in the Windows Recovery Surround (WinRE) environment.
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On theCull an selection screen, select Troubleshoot > Reset this PC, then choose ane of the options in the previous table.
Startup Repair helps you prepare mutual bug that tin can prevent Windows from starting up.
Note:If you've encrypted your device, you'll need your BitLocker key to start in safe mode.
First, you need to enter the Windows Recovery Environs (winRE). To practise this, you lot volition repeatedly plow your device off, and then on:
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Hold down the power button for x seconds to turn off your device.
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Press the ability button once more to turn on your device.
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On the first sign that Windows has started (for example, some devices show the manufacturer'southward logo when restarting) concord downward the power push for 10 seconds to turn off your device.
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Printing the power button again to turn on your device.
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When Windows starts again, concur downward the ability button for x seconds to turn off your device.
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Press the power push again to plough on your device.
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This time, allow your device to fully start up.
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Select Advanced options.
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Now that you're in winRE, on the Choose an option screen, select Troubleshoot > Advanced options > Startup Repair > Restart.
Note:If y'all suspect that your device has been infected, make sure that your antivirus software is up to engagement. You can likewise reinstall Windows completely by starting your device using the installation media and performing a clean installation of Windows.
To reinstall Windows ten while Windows is running:
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Connect the installation media you created to your PC.
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Open up File Explorer and select the drive with the installation media.
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From the root directory of the drive, double-click setup.exe, and then select Aye when asked if you'd similar to allow the app to brand changes to your device.
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Select Change what to keep.
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Select one of the following options, and then select Next:
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Proceed personal files and apps – This will preserve your personal data, apps, and settings.
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Continue personal files only – This volition preserve your personal data and settings, but all your apps will be removed.
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Keep nothing – This will remove all personal data, settings, and apps.
Alarm:You cannot undo a reinstallation of Windows 10. Be certain to support your files first if you choose the Keep nothing pick.
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To finish, select Install to start reinstalling Windows ten on your PC.
Your PC will restart several times during the reinstallation.
To reinstall Windows 10 by starting your PC using installation media:
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Connect the installation media y'all created to your PC.
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Start your PC using the installation media.
Note:Cheque with the PC manufacturer on how to start the PC using media.
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When Windows Setup starts, select Next and then Install now.
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If you have a Windows ten production cardinal, enter it when prompted. Otherwise, select I don't have a product key.
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If prompted, select a Windows edition (eastward.m. Home, Pro) to install and then selectNext.
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When prompted to choose a type of installation, select Custom: Install Windows only (advanced).
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Select the deejay or division to which Windows ten should exist installed.
Annotation:If you lot suspect that your PC has been infected, consider deleting the existing partitions and reinstalling Windows 10 onto a clean deejay. Your information on whatsoever deleted partitions will be lost.
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Select Next to offset reinstalling Windows 10 on your PC.
Your PC volition restart several times during the reinstallation.
Important:If you lot've encrypted your device, you'll demand your BitLocker key to utilize a recovery drive to restore or reset your PC If yous don't know your BitLocker key, come across Find my BitLocker recovery central.
If your PC won't start and y'all haven't created a recovery drive, download installation media and use it to restore from a system restore indicate or reset your PC.
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On a working PC, go to the Microsoft software download website.
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Download the Windows ten media cosmos tool and then run it.
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Select Create installation media for some other PC.
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Choose a language, edition, and architecture (64-bit or 32-flake).
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Follow the steps to create installation media, and and then select Cease.
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Connect the installation media you created to your nonfunctional PC, and then turn it on.
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On the initial setup screen, enter your language and other preferences, and then select Side by side. If yous don't see the setup screen, your PC might non exist gear up up to boot from a bulldoze. Check your PC manufacturer'southward website for info on how to change your PC's boot order, and so try again.
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Select Repair your calculator.
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On the Choose an option screen, select Troubleshoot. From there, you lot tin:
-
Restore from a system restore point past selecting Advanced options > System Restore. This will remove recently installed apps, drivers, and updates that might exist causing your PC problems. Restoring from a restore indicate won't affect your personal files.
-
Important:If you've encrypted your device, you'll need your BitLocker key to use a recovery drive to restore or reset your PC If yous don't know your BitLocker key, see Find my BitLocker recovery key.
If your PC won't kickoff, you lot tin use a recovery bulldoze to restore from a system restore point or recover your PC. For info on how to create a recovery drive on a working PC, see Create a recovery bulldoze.
To restore or recover using the recovery bulldoze:
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Connect the recovery drive and turn on your PC.
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PressWindows logo key + L to get to the sign-in screen, and so restart your PC by pressing the Shift key while you select the Power button> Restart in the lower-right corner of the screen.
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Your PC volition restart in the Windows Recovery Environs (WinRE) environment.
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On the Choose an option screen, select Troubleshoot, and then select one of the following two options. (If you don't meet the Choose your option screen, your PC might not be gear up upward to boot from a drive. Check your PC manufacturer'southward website for info on how to modify your PC's boot social club.)
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To restore from a organisation restore bespeak, selectAvant-garde Options > System Restore. This won't affect your personal files, but it will remove recently installed apps, drivers, and updates that might be causing your PC bug.
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To reinstall Windows 10, selectAdvanced Options >Recover from a bulldoze. This will remove your personal files, apps and drivers you installed, and changes you made to settings.
For a limited time later on upgrading to Windows 10, y'all'll be able to go back to your previous version of Windows by selecting the Showtime push, then selectSettings > Update & Security > Recovery and then selecting Become startednether Go back to the previous version of Windows x. This will keep your personal files, only information technology'll remove apps and drivers installed subsequently the upgrade, too equally any changes you lot made to settings. In almost cases, you'll have 10 days to get back.
Open Recovery settings
To go back, y'all'll need to:
-
Keep everything in the windows.sometime and $windows.~bt folders after the upgrade.
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Remove any user accounts you added after the upgrade.
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Know the password you used to sign in to Windows 7 or Windows 8.one (if y'all used i).
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Accept the USB drive you lot used to upgrade to Windows ten (if you used one).
Note:If you go dorsum to Windows eight.i, some apps that came with Windows, like Mail and People, might not work anymore. To prepare the apps, reinstall them from the Microsoft Store.
Note:The option in Settings to go back to your previous version of Windows is only available for a limited time subsequently upgrading.
Info for Windows Insiders
If you're an Insider and the current preview build isn't working for yous, select the Start button, then selectSettings > Update & Security > Recovery . UnderGo back to the previous version of Windows 10, select Get Started. This won't remove your personal files, simply it'll remove recently installed apps and drivers, and change settings back to their defaults.
Going back to an before build won't remove y'all from the Insider Program. When the side by side preview build is fix, information technology'll exist installed on your PC.
This selection takes your PC dorsum to an earlier point in fourth dimension, chosen a system restore signal. Restore points are generated when you install a new app or driver, and when you create a restore signal manually. Restoring won't touch on your personal files, just it will remove apps, drivers, and updates installed after the restore betoken was made.
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In the search box on the taskbar, blazon command panel, and and so choose it from the list of results
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In the Control Panel search box, blazon recovery.
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SelectRecovery >Open Arrangement Restore.
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In the Restore arrangement files and setting box, select Adjacent.
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Select the restore point that you want to use in the list of results, and so select Scan for affected programs.
Notes:
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If you don't run into the restore indicate that you lot want to employ, select the Show more restore points cheque box to see more than restore points.
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If y'all're not seeing any restore points, it might be because organization protection isn't turned on. Here'southward how to check:
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In the search box on the taskbar, blazon control panel, and then cull it from the listing of results.
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In the Command Panel search box, type recovery.
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Select Recovery > Configure System Restore > Configure and run across if theTurn on system protection selection is selected.
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If the Plow on organization protection option is not selected, arrangement protection isn't turned on and there aren't any restore points. In this scenario, you won't be able to recovery your PC using a arrangement restore point and will need to utilize one of the other recovery options listed on this page.
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If the Plow on organization protection option is selected, continue with pace 6.
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Yous'll see a listing of items that volition be deleted if you lot remove this restore betoken. If you're OK with the deletions, select Shut> Next > Stop.
If you lot're having problems with your PC, you can:
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Refresh your PC to reinstall Windows and continue your personal files and settings. Refresh also keeps the apps that came with your PC and the apps yous installed from the Microsoft Store.
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Reset your PC to reinstall Windows only delete your files, settings, and apps—except for the apps that came with your PC.
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Restore your PC to undo recent organisation changes y'all've made.
If you're having trouble starting (booting) your PC, see Windows Startup Settings (including safe mode), and go to the "Go to Windows Startup Settings in the Windows Recovery Environs" department. You can refresh, reset, or restore your PC from the Windows Recovery Surroundings.
If you lot want to back upwards and restore your personal files using File History, see Set up a drive for File History.
Before you lot commencement to refresh or reset your PC
In most cases, once you showtime to refresh or reset your PC, it'll finish on its own. However, if Windows needs missing files, yous'll exist asked to insert recovery media, which is typically on a DVD disc or thumb drive. If that happens, what y'all'll need depends on your PC.
If your PC came with Windows 8.i or Windows RT 8.1, you'll need the discs or pollex bulldoze that came with your PC. Bank check the info that came with your PC to run into if your PC manufacturer provided these discs or media. In some cases, you might take created them when you first set up your PC.
If yous don't accept either of those, you tin make them if yous have a USB thumb drive of 16 GB or larger. Having a recovery drive can help you troubleshoot and prepare problems with your PC, even if it won't start. For more than info, see Create a USB recovery drive.
If you upgraded your PC to Windows 8.ane or Windows RT 8.ane with a DVD, use that disc. If you don't take Windows viii.ane or Windows RT 8.1 media, contact Microsoft Support.
Refresh, reset, or restore
Select any of the post-obit for more detailed info.
If your PC isn't performing as well as it in one case did, and you don't know why, y'all can refresh your PC without deleting any of your personal files or changing your settings.
Note:If you upgraded your PC from Windows 8 to Windows 8.one and your PC has a Windows 8 recovery partition, refreshing your PC will restore Windows 8. You'll need to upgrade to Windows viii.ane later on the refresh has finished.
Warning:Apps you lot installed from websites and DVDs will be removed. Apps that came with your PC and apps you installed from Microsoft Store will be reinstalled. Windows puts a list of removed apps on your desktop subsequently refreshing your PC.
To refresh your PC
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Swipe in from the right border of the screen, tap Settings, and and then tap Change PC settings.
(If you're using a mouse, betoken to the upper-right corner of the screen, move the mouse pointer down, selectSettings, and and so select Change PC settings.) -
Tap or select Update and recovery, and then tap or select Recovery.
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Under Refresh your PC without affecting your files, tap or select Get started.
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Follow the instructions on the screen.
If you desire to recycle your PC, requite it away, or start over with information technology, you can reset information technology completely. This removes everything and reinstalls Windows.
Note:If yous upgraded your PC from Windows 8 to Windows eight.i and your PC has a Windows 8 recovery partition, resetting your PC volition restore Windows viii. You'll need to upgrade to Windows viii.i later on the reset has finished.
Alert:All of your personal files will be deleted and your settings will be reset. All apps that you installed will be removed. Only apps that came with your PC will be reinstalled.
To reset your PC
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Swipe in from the right edge of the screen, tap Settings, and then tap Change PC settings.
(If you're using a mouse, point to the upper-correct corner of the screen, move the mouse pointer down, select Settings, and then select Change PC settings.) -
Tap or select Update and recovery, and so tap or select Recovery.
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Under Remove everything and reinstall Windows, tap or select Get started.
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Follow the instructions on the screen.
Note:You'll be asked to cull whether yous desire to erase data rapidly or thoroughly. If y'all choose to erase information quickly, some data might be recoverable using special software. If yous cull to erase data thoroughly, this will take longer simply it makes recovering information less probable.
If you lot call back an app or driver that you recently installed caused issues with your PC, yous can restore Windows back to an earlier point in time, called a restore point. System Restore doesn't change your personal files, but information technology might remove recently installed apps and drivers.
Notes:
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System Restore isn't bachelor for Windows RT 8.i.
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Windows automatically creates a restore point when you install desktop apps and new Windows updates, if the concluding restore betoken is older than 7 days. Yous tin can also create a restore signal manually at any time.
To restore your PC to an earlier indicate in time
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Swipe in from the correct edge of the screen, and and so tap Search.
(If you're using a mouse, point to the upper-right corner of the screen, move the mouse pointer downward, and so select Search.) -
Enter Control Panel in the search box, and tap or select Control Console.
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Enter Recovery in the Command Panel search box, and and then tap or select Recovery.
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Tap or select Open System Restore and then follow the instructions.
If yous need additional assist refreshing, resetting, or restoring your PC, cheque out the Repair and Recovery community pages in the Windows forum for solutions that other people take found for bug they've experienced.
Source: https://support.microsoft.com/en-us/windows/recovery-options-in-windows-31ce2444-7de3-818c-d626-e3b5a3024da5
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